Privacy Policy for OSCAR by LGM Solution
Effective Date: July 21, 2025
App Name: OSCAR by LGM Solution
LGM Solution built the OSCAR app as an internal tool intended for use by employees and subcontractors to manage and close service calls. This application is provided by LGM Solution and is intended for internal operational purposes only.
Information Collection and Use
The OSCAR app does not collect any personal information such as name, email address, phone number, or location from users.
However, the app may access certain features of the device to support its core functionality:
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Camera: Used to take pictures related to service call closures.
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Files and Storage: Used to store or upload pictures associated with service calls.
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Device Information: Such as device model and operating system version, used for compatibility and support.
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IP Address: Automatically logged during app usage for security, auditing, and diagnostic purposes. This information is not linked to any personal identifiers and is not used for tracking.
No personal or sensitive user data is collected or stored by the app.
Third-Party Services
The OSCAR app does not use any third-party services or SDKs (such as Firebase, Google Analytics, or advertising networks).
Data Sharing
The app may collect non-personal service call information such as:
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Images taken during the closure of a service call
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Service call metadata
This data is used strictly for internal business purposes and is not shared with any third parties.
User Rights
Although no personal information is collected, users may reach out if they have questions or concerns regarding data associated with service call closures.
You can request access to, or deletion of, service-related data by contacting us through our website’s contact form.
Contact Us
If you have any questions or concerns about our privacy practices, please contact us via the contact form available at:
🔗 https://lgmsolution.com/#contact
